Withdraw from your order

Fictional brand: these conditions show what the real site would contain. No sale is concluded.

Who can withdraw, and until when?

Anyone who ordered for delivery within the European Union has 14 days after receiving the last item to withdraw from their purchase, without having to give a reason. Items that are not covered are listed in our terms and conditions of sale.

What happens next?

You immediately receive a dated acknowledgement of receipt. You send the items back within 14 days with the prepaid label sent by email, and we refund you within 14 days using the payment method you used, standard delivery included. The standard form is in the annex to the terms and conditions.