A question about a donation, a tax receipt, a partnership or a project? Write to us: a real person replies, in Lyon or Douala, within two working days.
| Your situation | Phone | Response time | |
|---|---|---|---|
| You are a donor — Donation, tax receipt, monthly gift | donateurs@fondation-ndolo.org | Lyon · +33 1 99 00 27 14 | 2 working days |
| You represent a company or a foundation — Sponsorship, partnership, impact report | partenariats@fondation-ndolo.org | Douala and Lyon · +237 690 11 22 33 | 5 working days |
| You want to volunteer — Roles, interview, induction course | benevolat@fondation-ndolo.org | Douala and Lyon | 10 working days |
| You are a journalist — Interview, figures, project visit | presse@fondation-ndolo.org | Douala · +237 690 11 22 33 | 2 working days |
| You want to report a concern — Child protection: confidential channel | protection@fondation-ndolo.org | Only the child protection officer reads these messages | Acknowledgement within 48 hours |
Write to us
Every field is explained. Nothing is shared: your data is only used to reply to you.
Prefer to write to us directly? See the table above. To report a child protection concern, write only to protection@fondation-ndolo.org.
Our two offices
Field offices: Maroua (Far North), Ngaoundéré (Adamawa), Bertoua (East).
Phone numbers taken from the range reserved for fiction.
We reply within two working days for donations and receipts, five working days for partnerships. Child protection reports receive an acknowledgement within 48 hours.
Write to donateurs@fondation-ndolo.org with your name and the year of the gift. We will send you a duplicate within two working days.
Yes, on request and several weeks in advance, accompanied by a member of the team and in line with our child protection rules. Say which project interests you in the form.