Douala — head office, workshop, on-call
Bassa industrial area, rue des Ateliers, PO Box 0000 Douala4.03° N · 9.75° E
Mon–Fri 7:30–17:30, Sat 8:00–12:00
Company
Douala, Garoua and Lyon, since 2014.
48 engineers and technicians, a demanding safety culture, a five-step method and source code that belongs to you: here is who will work on your site.
Our story
SANAGA Automation & Energy was founded in 2014 in a 120 m² workshop in Douala’s Bassa industrial area. Its founders, Hélène Ngo Bayiha, an electrical engineer, and Thierry Nkeng, an automation engineer, saw the same thing again and again: well-designed plants stopping because of a missing PLC card, a badly tuned alarm or a poorly handled power cut. And every stoppage meant a team under pressure, a sleepless night, a customer delivered late.
Twelve years on, 48 engineers and technicians work from the sensor to the dashboard, in nine countries. The Garoua branch (2017) looks after the boreholes and solar plants of the North; the Lyon engineering office (2021) designs supervision systems and supports our European clients.
Our conviction has not changed: a reliable plant frees people up. The operator who no longer fights fires can take care of quality; the plant manager who finally sees the figures can decide calmly. They are who we work for.
Milestones
- 2014Founded in a 120 m² workshop in Bassa
- 2017Garoua branch opens
- 2019First hybrid solar-diesel plant
- 2021Lyon engineering office
- 2024IIoT and data offer
- 202648 people, nine countries
Our promise
Reliable plants, so your teams can focus on what they make.
2014founded
48engineers and technicians
320+projects
9countries
24/7on-call
Three offices
Garoua — northern branch
Roumdé Adjia district, airport road, Garoua9.30° N · 13.40° E
Mon–Fri 7:30–16:30
Lyon — engineering office
Immeuble Le Méandre, 9 allée des Turbines, 69007 Lyon, France45.73° N · 4.83° E
Mon–Fri 8:30–18:00 (Paris time)
Who will work on your site
Leadership and management
Fictional people, shown with initials.
Hélène Ngo Bayiha
Co-founder, managing director
Electrical engineer. She makes sure every promise to a client fits in a contract.
Thierry Nkeng
Co-founder, chief technical officer
Automation engineer, specialist in S5 to S7 migrations. He reviews every architecture before it leaves for the client.
Aïcha Bello
Head of the Garoua branch
Solar and telemetry. She knows every borehole in the North, and the road to reach it.
Julien Ravier
Head of the Lyon engineering office
SCADA and OT cybersecurity. First contact for our European clients.
Patrice Ebongue
Head of maintenance and on-call
He answers the on-call phone, and often already knows which part to bring.
Carine Fotso
QHSE manager
Quality, health, safety, environment. She has the last word on a “Stop work”.
Safety first
- Counter of days without a lost-time accident, since 30 April 2023: 1,250
- Systematic lock-out before any intervention
- Work permit and prevention plan for every site
- Electrical authorisations renewed every 3 years (NF C 18-510 framework)
- Protective equipment supplied to every worker
- “Stop work”: anyone can stop a task they judge dangerous, without prior justification
Method
Our method, step by step
Each step produces a deliverable you approve before moving on.
Audit & survey
Site visit, I/O inventory, risk analysis. Deliverable: audit report.
Design
Functional analysis, drawings, OT network architecture, test plan. File approved by you.
Build & FAT
Tests on a simulator in your presence. Deliverable: FAT report.
FATCommissioning & SAT
Operator training, acceptance report, as-built file.
SATLifecycle support
On-call, preventive work, remote monitoring, obsolescence management.
Six written commitments
- Reply within 1 business day
An engineer, not an automatic form. - Itemised quotes
You see what you pay for, package by package. - You own the source code
Commented, handed over at acceptance. - French and English documentation
Readable by all your teams and auditors. - Response times in the contract
No verbal promises. - Safety first
Right to stop for everyone on site.
Quality and cybersecurity
In-house quality approach inspired by ISO 9001 (we claim no certification). OT architecture designed following IEC 62443 principles, used as a reference framework.
Training and local roots
We welcome six apprentices a year, trained on real projects and on a PLC test bench. We hire locally, in Douala and in Garoua, and we train our clients’ operators on their own installation.