B2B services
Terms
Demonstration terms — fictional brand.
1. Scope
These terms govern SANAGA Automation & Energy’s automation, supervision, electrical and energy services for business clients.
2. Quotes
Each quote is itemised by package and valid for 60 days. Prices are excluding VAT; VAT is added (19.25% in Cameroon, 20% in France).
3. Order and payment schedule
Standard schedule: 30% at order, 40% at FAT, 30% at acceptance.
4. Lead times and dependencies
Lead times assume site access and the shutdown windows provided by the client.
5. Site safety
Prevention plan, lock-out before any intervention and right to withdraw for everyone on site.
6. Testing and acceptance
FAT and SAT tests are recorded in reports, with any reservations. Tacit acceptance after 15 days of operation without reservation.
7. Warranties
12 months parts and labour on supplied equipment; programs conforming to the approved functional specification, for 12 months.
8. Ownership of programs
PLC and supervision source code, commented, is handed over on full payment. Third-party licences are in the client’s name. SANAGA’s generic libraries are licensed for perpetual use.
9. Confidentiality
A confidentiality agreement can be signed before any exchange of drawings.
10. Liability and insurance
Professional liability insurance; certificate on request.
11. Late payment
Cameroon: OHADA law. Contracts signed in France: ECB rate plus 10 points and a fixed €40 recovery fee (art. L441-10 of the French Commercial Code).
12. Force majeure
Neither party is liable for a failure caused by force majeure.
13. Governing law and jurisdiction
Cameroonian law and the courts of Douala; Lyon commercial court for contracts signed in France.